Frequently Asked Questions
Everything you need to know about your GBRS Group Gear order and our premium standards.
How long will it take for my order to ship?
Orders are typically processed within 2-4 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on the selected shipping method.
What is your return policy for apparel and gear?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition drops may be final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Our gear is designed with an athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees incurred upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
How should I care for my GBRS Group apparel?
To preserve the integrity of the fabrics and prints, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.